Negotiation is simply the act of reaching agreement as to how you'll move forwards.
It's the process of communicating back and forth, and finally having all parties agree to a solution. Some people view negotiation as a game they have to win.
In the book "Getting to Yes," based on the work of the Harvard Negotiation Project, authors Roger Fisher and William Ury outline four parameters for principled negotiation: Excerpt from GETTING TO YES by Roger Fisher, William Ury and Bruce Patton.
Copyright © 1981, 1991 by Roger Fisher, William Ury and Bruce Patton.
If your answer to the task request is "no," then figure out how to say "yes" to the person at the same time.
To do this, make sure that you explain your justification, so that it's clear that you're only saying "no" to this particular task - and possibly only on this occasion.
As we've discussed, saying "yes to the person and no to the task" may also mean negotiating different arrangements to accommodate the request in a different way.
To say "yes" to the person, first answer three main questions: High levels of trust and good communication are essential to this process.
They use "hard" negotiation tactics, and this often leaves one party very satisfied and the other side with no choice but to agree.
The problem with this approach is that the relationship between the two parties is often permanently damaged.
When people trust each other, they're more likely to communicate their needs accurately.